Terms & Conditions

Your agreement to the following terms and conditions is a crucial step in using this Website and/ or our services.

If you do not agree with any of these terms and conditions, please do not use this Website or Our services.
If you are under the legal age of consent for your respective district, you are not allowed to access or use this Website or Our services.
You acknowledge and agree that you must be of legal age to purchase any of our products or services available on this Website or otherwise.
By submitting an order and payment, you acknowledge that you have read and understood these terms and conditions. You also agree to be legally bound by these terms and conditions, which form the entire agreement between You and Nexusquill.

DEFINITION OF TERMS

“Website” means all online content on Nexusquill website pages.

“Customer,” “You,” or “Yours” means and refers to you and any other person submitting an order to Nexusquill on your behalf.

“Company,” “We,” “Our,” or means and refers to Nexusquill, a company registered under the laws of the State, committed to providing you with the best possible service.

“Product or Services” refers to all services and products Nexusquill provides customers per their order.

“Order” means a customer’s order via phone or e-mail to purchase services or products provided by Nexusquill. Orders are confirmed by down payments via check, credit card, cash receipt, bank wire transfer, Western Union, or PayPal transfer.

OUR SERVICES

You will purchase the product only by submitting the order and paying for it. All Products are drafted by freelance writers who transfer all rights and ownership regarding the Products to the Company. All Products are non-refundable and come with no warranties, expressed or implied. You must read these Terms and Conditions before submitting any Order and payment to this Website.

REFUND POLICY

You must carefully read and understand the refund policy to have full knowledge of the privileges and limitations governed by the Professional Ghostwriter Policy. We offer refunds only in exceptional cases and specified conditions, detailed as follows:

Change of Mind

The customer is entitled to a 100% refund before our writers/ editors start working on the project.

If (for any reason) you decide to discontinue your project with us after placing your order, you have the control to ask for a refund within one hour of placing your order. A 15% processing fee will be charged in other cases.

Incompetent Delivery

Once the work is delivered, customers are only entitled to claim a refund once they have exhausted all the options detailed as under;

If it does not comply with project requirements (as requested/ documented by the customer).
We are committed to providing our customers with 100% satisfaction and offer unlimited revisions to ensure the delivery is up to the mark. We assign, re-assign, and re-write your work to ensure complete satisfaction. Reserve FREE Pages for the future, but of the same value, and you can avail yourself of them anytime. If we’re still not able to deliver what you asked for, a refund will be processed

Late Delivery

We believe in “On Time Delivery,” but if, for any reason, we fail to deliver the asked service on time after at least three attempts to contact us, your refund will be processed once it is established through documentary evidence that the late delivery was the company’s fault.

Refund Time Frame

Refunds must be claimed within 120 days of delivery. Refunds claimed after the set time frame will not be entertained.

All customers must note the deadline for claiming a refund when placing an order.

Cases where refund will not be issued

In case of late delivery due to minor technical errors, such as grammatical, typing, word count, missing references, etc., refunds will be processed with mutual agreement, and the company will only settle with partial refunds or discounts reserved for future purchases.
The company firmly states that it will not be responsible for delays caused by the client’s end. A refund will be issued based on low writing.